Privacy Policy

At Ops Manager, Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website www.youropsmanager.com, services, or communications (e.g., email, phone, text, or in-person). By using our services or providing your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, or other contact details you voluntarily provide when communicating with us, requesting services, or filling out forms.
Business-Related Information: Details shared during client or employee interactions, such as project details, preferences, or feedback.
Website Usage Data: Non-personal data like IP address, browser type, device information, and pages visited, collected automatically via cookies or analytics tools when you visit our website.
Other Information: Any additional details you provide during communications (e.g., via email or meetings).

We do not collect sensitive information (e.g., health or financial data) unless necessary for specific services and with your explicit consent.

2. How We Use Your Information

We use your information to:

Follow through on services we are performing for you.
Facilitate business communications, such as responding to inquiries, scheduling appointments, or providing updates.
Deliver and improve our services based on your feedback or preferences.
Operate and maintain our website, including analyzing usage to enhance functionality.
Comply with legal obligations, such as record-keeping or tax requirements.
Protect our rights, safety, or property, or that of our clients and employees.

We do not use your information for unsolicited marketing or advertising unless you opt in separately.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

Service Providers: We may share information with trusted vendors (e.g., communication platforms, IT services) who assist us in delivering services, bound by confidentiality agreements.
Legal Requirements: We may disclose information to comply with laws, regulations, or legal processes (e.g., subpoenas).
Business Protection: We may share information to protect our rights, safety, or property, or that of others.

4. Data Security and Retention

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary for the purposes outlined above or as required by law (e.g., 1-7 years for business or tax records). After this period, we securely delete or anonymize your data.

5. Your Rights and Choices

You have the following rights regarding your information:

Access: Request a copy of the personal information we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request deletion of your information, subject to legal obligations.
Opt-Out: Unsubscribe from communications (e.g., emails) by following unsubscribe instructions or contacting us.

To exercise these rights, contact us at info@youropsmanager.com.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn such information has been collected, we will delete it promptly.

8. Third-Party Links

Our website or communications may include links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing information.

9. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via our website or direct communication. Continued use of our services after changes constitutes acceptance.

10. Contact Us

For questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: info@youropsmanager.com
Phone: 760-603-1800
Address: 7130 Surfbird Circle, Carlsbad, CA 92011

Thank you for trusting Ops Manager, Inc. with your information.